RATP DEV WSA PTY LTD
SYDNEY METRO WESTERN SYDNEY AIRPORT - SSTOM
Invitation to Submit a Non-Binding Expression of Interest - Clothing and Apparel Package - Sydney Metro Western Sydney Airport (SSTOM)
RATP Dev WSA Pty Ltd (RDWSA), as the appointed Operator and Maintainer for the Sydney Metro - Western Sydney Airport line, invites your organisation to submit a non-binding Expression of Interest (EOI) for the provision of clothing and apparel to support the Operations and Maintenance (O&M) phase of the project.
Given that final uniform designs and detailed specifications are still being developed, RDWSA is adopting a two-stage procurement process:
Phase 1 - Non-binding EOI (current invitation): to understand market capability, capacity and innovation, and to inform RDWSA's uniform strategy, scope, specifications and financial envelope.
Phase 2 - Binding Request for Proposal (RFP): a competitive, selective tender to be issued to shortlisted EOI respondents, with the objective of appointing a strategic supplier for the term of the O&M contract.
The Clothing and Apparel Package is a significant initiative covering, at a minimum:
- Customer service uniforms for frontline and Operations Control Centre (OCC) staff, as well as corporate wear for non-customer-facing personnel.
- Maintenance crew apparel and safety-related apparel, including high-visibility garments and arc-rated PPE.
All items must comply with relevant Australian standards (including safety and modern slavery requirements) and support a professional, customer-focused metro brand. Materials are expected to be durable, breathable and easy-care, suitable for both hot and cold environments.
Through this EOI, RDWSA is particularly interested in suppliers who can:
- Provide a digital or online solution for ordering and entitlement management (e.g. staff or managers ordering from a controlled catalogue, with appropriate approvals and reporting to management).
- Offer efficient storage, logistics and fulfilment, including local warehousing or distribution arrangements that support reasonable delivery times to Western Sydney locations.
- Demonstrate robust compliance with rail safety, WHS, modern slavery and other relevant Australian standards.
- Supply high-quality garments that balance comfort, durability, and ease of care.
- Demonstrate credible sustainability initiatives (for example, textile recycling and circular economy options) and Aboriginal participation measures that can contribute to RDWSA's internal targets.
Your EOI response is requested to provide an overview of:
- Your organisation's capability and experience in supplying uniforms/PPE to transport or similar safety-critical, customer-facing industries.
- Your proposed approach to design collaboration, branding and (where applicable) Indigenous design integration.
- The digital ordering / stock management solution you can offer.
- Your logistics, warehousing and delivery model for Western Sydney.
- Your frameworks and initiatives for sustainability, circularity and modern slavery compliance.
- Your approach to Aboriginal participation and local industry engagement.
- A high-level commercial approach (detailed pricing is not required at this stage).
For your reference, the following documents are provided with this invitation:
- Expression of Interest - Clothing and apparel (Uniform Package)
- Draft Uniform Scope of Work
- Returnable Schedule 1 - Price
- Returnable Schedule 2 - Supplier Questionnaire
- Drat Contract Template for RFP Phase
These documents are intended to guide and structure your EOI response and may be refined ahead of the Phase 2 RFP.
EOI responses are to be submitted by [...2026, 5:00 pm (AEDT)] via the ICN portal. RDWSA reserves the right, at its sole discretion, to shortlist respondents for participation in the subsequent binding RFP phase, to vary the process, or not to proceed with any procurement.
Please note that this EOI is non-binding and does not create any contractual or legal obligation on RDWSA. Participation in the EOI does not guarantee inclusion in the RFP or award of any contract.
ICN Gateway Company Registration
Your ICN Gateway company profile and any registrations of interest you submit are used to assess your organisation's ability to complete projects.
Click here to create a new company profile or to login to your existing company profile.
Please ensure your business invests the time and energy required to represent itself in the most effective manner possible when completing and/or updating your company profile.
RATP Dev WSA Pty Ltd ("RDWSA") strongly encourages suppliers to contact ICN in the first instance to gain an understanding of the EOI process and work packages, such as their ICN Gateway Profile Improvement Workshops. Additional ICN resources can be found at:
- Incomplete registrations may not be considered.
- Information on how to create a company profile and/or submit a registration of interest on Gateway by ICN is provided below refer to User Guides available in the 'Key Documents' section;
a) Gateway by ICN User Guide
b) Gateway by ICN EOI User Guide
- An ICN Gateway company profile that accurately and effectively summarises your company is critical to using the services of the ICN Group - please ensure that your company invests the time and energy required to represent your company in the most effective manner possible.
- It is important that businesses registering their interest are aware that their registration does not guarantee that they will progress further in any procurement.
- Please organise a Business Visit with Raquel Bloom Regional Manager - Greater Western Sydney M: +61 (0) 400 264 678 E: rbloom@icnnsw.org.au if you would like to discuss your Gateway profile upon registering your (EOI) submission.
RATP DEV WSA PTY LTD
NSW Australia
Project Primary Contact
Work Packages
RATP Dev, a global leader in urban and intercity transportation solutions, has secured the Operations and Maintenance (O&M) contract for the Sydney Metro - Western Sydney Airport (WSA) project, in collaboration with the Parklife Metro consortium. As part of its Delivery Phase responsibilities, RATP Dev Western Sydney Airport (RDWSA) is currently exploring the options for the delivery and implementation of a Workforce Management Solution tailored for the rail/transport industry. To do so, RDWSA would like to understand the supplier landscape that could support the delivery of such system. The system must support efficient rostering, regulatory compliance (including fatigue management and RIW integration), and integration with any other systems to ensure safe and reliable service delivery.
The selected solution will streamline staff rostering, RIW competency management, monitor fatigue, optimise workforce utilisation, and provide management with real-time visibility of workforce availability and compliance.
As such, RDWSA is interested in understanding which systems (and suppliers) demonstrate the capability to deliver on the below:
1. Functional Requirements:
a. Automated award interpretation (Fair Work compliance).
b. Rail industry contractor induction & competency validation (Integration with the RIW competency management).
c. Real-time fatigue risk monitoring.
d. Integration with Maximo and payroll platforms.
e. Reporting and analysis (export in Excel, PDF and qliksense or similar BI dashboards)
2. Non-Functional Requirements: Security (ISO 27001, data privacy and compliance with the NSW State Records act 2019, scalability, mobile-first design, communication, system availability (uptime SLA).
3. Deliverables & Outcomes: Meeting the Functional and Non-Functional Requirements explained above - Within 6 months, the system must roster 100% of staff, process payroll without manual intervention.

