Autism Queensland (AQ) is Queensland’s peak autism body and the state’s leading provider of specialist accessibility, inclusion and neurodiversity services. As a not-for-profit with nearly 60 years of statewide delivery experience, AQ partners with government, developers, architects, industry and major event organisations to design and implement inclusive environments, operations, workforce capability and customer experiences. Our services include environmental accessibility and inclusion audits, building and design reviews, inclusive design consulting, staff and volunteer training, policy and operational reviews, co-design with lived experience, and development of sensory and communication resources. With a strong statewide presence and extensive cross-sector networks, AQ has a proven track record delivering large-scale capability building across Queensland.
Products and Services
chevron_right AQ is a community-based not for profit organisation and the state's lead agency for the provision of services and supports for autistic and neurodivergent people and their communities. These include Community and Corporate Access and Inclusion services through which we work with and alongside businesses and organisations to create more inclusive spaces and services for everyone, including staff, visitors and customers.
chevron_right Our services include:
chevron_right End-to-End Inclusive Design for the Built and Digital Environment
chevron_right • Comprehensive environmental audits to identify barriers and provide practical, inclusive design solutions.
chevron_right • Review of building plans and consultation on new builds, expansions or renovations to ensure genuine access and inclusion from concept to completion.
chevron_right • Co-design and co-development of user-driven inclusive spaces, places, processes, structures, and policies.
chevron_right • Guidance on creating supportive environments that accommodate diverse needs, helping teams build empathy, reduce stigma, and promote positive engagement.
chevron_right • Review of digital and online spaces with practical recommendations to ensure accessibility and inclusion for neurodivergent users.
chevron_right Building Workforce Capability for Inclusive Practice
chevron_right • Staff training, mentoring and coaching in neurodivergence and inclusive practices for employers, employees, and volunteers in increasing understanding and awareness of autism and neurodivergence through tailored workshops and information sessions (e.g., Supporting Different Sensory or Communication Preferences; How to Support and Retain Neurodivergent Employees; etc.)
chevron_right • Review and consultation of workplace policies and procedures, including recruitment and hiring practices.
chevron_right Inclusive Resource Development Through Co-Design
chevron_right • Co-designing inclusive resources to ensure everyone feels welcomed and included (e.g., Sensory Maps, Inclusion Action Plans, Welcome Stories, Visual Supports and Signage, etc.).
chevron_right • Developing accessible journey planning tools and supports that enable individuals to confidently navigate spaces and experiences.
chevron_right • Development of practical resources and toolkits to foster inclusive communication and workplace practices through collaborative and co-design processes.
chevron_right Inclusive Practice Consultation and Strategic Support
chevron_right • Ongoing consultation and collaboration for feedback, evaluation, and continued improvement of inclusive practices
chevron_right • Specialist disability and inclusion advice for government and corporate clients
chevron_right • Creation of solution-focused, person-centred inclusive design strategies that exceed compliance requirements
chevron_right • Expert guidance on Universal/Inclusive Design principles and Design-for-All approaches
chevron_right What Businesses and Organisations Gain
chevron_right Businesses that partner with AQ consistently achieve:
chevron_right • Increased staff and customer retention.
chevron_right • Growth in clients or customers through end-to-end inclusive design that enhances the visitor experience.
chevron_right • Greater staff confidence and capacity in implementing inclusive practices.
chevron_right • Stronger community trust and alignment with global accessibility and inclusion benchmarks.
chevron_right • Improved customer access and engagement with services.
chevron_right • Broader business opportunities and growth through inclusive service delivery.
