MILLENNIUM SECURITY SPECIALIST SERVICES PTY LTD

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location_onNSW AU
location_on

Unit unit 305 7
9 Irvine Place

Bella Vista NSW 2153
AU

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61 04 14799388

domain

ABN 26620314892

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Products and Services

done We are a trusted partner to businesses across Australia and New Zealand providing security, cleaning and integrated property services, making places and spaces better for people.
done Values
done Service
done We care about the needs and expectations of our clients and the community, and our people are driven to provide outstanding customer experiences. We understand that working together, united as a team we are stronger, and the safety and wellbeing
done of our people is our top priority.
done Accountability
done We take ownership for delivering results for our clients.
done Integrity
done We act ethically, maintain strong corporate governance and are transparent and respectful to all our stakeholders.
done With a team of more than 4,500+ we serve clients across many sectors including:
done • Retail
done • Commercial
done • Government
done • Hospitality
done • Industrial
done • Education
done Our team provides property services at approximately 700 client sites and clients choose integrated or independent services to suit their needs. We have offices in Melbourne, Sydney,
done Brisbane, Adelaide, Perth, Canberra, Auckland, and Christchurch.
done We provide the assurance and peace of mind of working
done with a company with a strong commitment to corporate compliance and an unwavering commitment to delivering tailored solutions and exceptional customer experiences for our clients. We’ve been doing this successfully since 2003.
done Security Services
done • Building security services
done • Access control
done • Mobile patrols
done • Asset surveillance
done • Control room monitoring
done • Loss prevention
done • Crowd control
done • Event security
done Business Sustainability
done Our business sustainability approach includes four main pillars; environmental responsibility, social
done responsibility; good governance and economic performance.
done Millennium recognises that in addition to operational excellence and economic performance, progress and growth of the
done organisation requires the company to pay attention and respond to Environmental, Social and Governance factors.
done Governance
done Environmental Responsibility
done Understanding and minimising our
done carbon footprint, energy use and
done waste management
done Enhancing the lives and experiences of our
done team members, customers, partners, suppliers
done and the communities we work in
done Economic Performance
done Social Responsibility
done Responsible business practices,
done meeting and exceeding our legal,
done social and ethical obligations
done Maintaining profitable operations and pursuing business
done improvement and growth is the foundation for continuing to
done provide services to our clients and employment to 4,500 + people
done We are a people business. It is through and with
done our team that we deliver outstanding service to our
done customers and clients every day. Our people are
done our biggest investment and our most valuable asset.
done We recognise the benefits of having a truly diverse workforce.
done Our employees come from all backgrounds and proudly
done represent more than 40 different nationalities, cultures, and
done ethnicities. Our passion is to create a culture that is diverse,
done inclusive and one that respects and celebrates differences.
done The majority of our team categorised above as “others” is
done made up of approximately 100 distinct ethnicities. Some of
done the larger groups within Others include: Sri Lankan, Pakistani,
done Thai, Māori, Cook Island, Aboriginal & Torres Strait Islander,
done Colombian, Chinese and Bangladeshi.
done Our employee population is 54.4% male and 45.6% female.
done At the management level, our composition is 61.9% male and
done 38.1% female.
done The Millennium Board has set targets to ensure we continually
done grow diversity across our salaried employees and in the
done leadership group.
done We are proud to employ people from all kinds of
done backgrounds. This includes providing job opportunities
done and careers for new immigrants, people returning to work
done from periods of unemployment, and First Nations people.
done We also provide opportunities for people with
done disabilities. We create and offer entry-level roles that can
done accommodate the challenges they face in their daily lives.
done We are dedicated to ensuring we employ in accordance
done with Fair Work Australia Modern Awards and the National
done Employment Standards.
done Safety
done Millennium is committed to maintaining a high
done standard in the management of health and safety.
done The responsibility for establishing and maintaining
done policies on health, and safety matters rests with our
done Executive Leadership Team and all employees for
done observing safety policies, rules, and procedures.
done Our main objective is to prevent incidents, injuries, and
done illnesses to our people, and to prevent damage to property.
done Millennium’s Health & Safety Policy Statement, Safety
done Management System along with its objectives and targets
done are regularly reviewed to ensure continuous improvement
done in safety performances and reduce work related incidents
done and injuries. Millennium will continue to raise and maintain
done awareness of this policy through guidelines, internal
done communications, and staff training.
done The safety of our employees, clients, and stakeholders remains
done our top priority. Millennium’s Health, Safety and Wellbeing
done Strategic Plan 2022–2024 focuses on four main pillars.
done • Safety Culture, Leadership and Engagement
done • Health and Safety Risk Management
done • Health and Wellbeing
done • Continual Safety Improvement
done Our safety strategy aims to prevent accidents, injuries, and
done incidents within our organization by promoting a culture
done of safety, identifying, and mitigating risks, and ensuring
done preparedness for emergencies.
done Safety Culture, Leadership and Engagement
done • Introducing Safety fundamental course for Managers
done and Supervisors
done • Active and ongoing engagement with all stakeholders
done Health and Safety Risk Management
done • Implementation of Millennium Return-to-Work Program
done • Strengthening Millennium Safety procedures
done Health and Wellbeing
done • Ongoing monthly ‘Safety Alerts’ addressing Health and
done Wellbeing topics
done Continual Safety Improvement
done • Foster a culture of continuous improvement by encouraging
done feedback and suggestions from all employees
done • Implement lessons learned from incidents to enhance
done safety practices and prevent recurrence
done Technology
done In FY23, Millennium continued to leverage
done technology to improve internal processes and
done service delivery. Some of our key technology
done enhancements include:
done • Improvement of SAP application empowering the
done finance function through consolidation of all users onto
done a centralised platform. This consolidation will streamline
done financial processes, improve reporting accuracy, and
done foster financial transparency. Additionally, it will strengthen
done operational efficiency, enabling better-informed decisionmaking throughout the organisation.
done • To continue to ensure wage compliance, simplify payroll
done processing and improve workforce management, during
done 2022 – 2023 we commenced a project to implement
done a new integrated state-of-the-art time and attendance
done and payroll system called HumanForce. Our current time
done and attendance platform was purchased by HumanForce
done in September 2022. HumanForce is a seamless, fully
done integrated, automated workforce management (time and
done attendance) and payroll solution. We anticipate the new
done platform going live in late 2023.
done • Continuing to deploy a fleet of state-of-the art robotic floor
done cleaners with many innovative features delivering strong
done productivity and client service benefits when incorporated
done into daily cleaning regimes.
done Cybersecurity and IT
done Governance
done Millennium is committed to investing in strong cybersecurity
done measures to protect its valuable data assets.
done Recognising the importance of maintaining robust
done cybersecurity, Millennium is prioritising security risks and
done has engaged expert assessors to identify vulnerabilities
done and implement recommendations. Work is underway to
done further strengthen Millennium’s cyber defences and mitigate
done potential threats.
done Community
done We are committed to being a positive member of
done the communities in which we operate and being
done transparent and respectful to all our stakeholders.
done We do this by:
done • Implementing the Innovate Reconciliation Action Plan
done 2023-2025
done • Working with clients and suppliers sharing our expertise
done and responding to help address specific local needs in the
done community. This takes many forms from financial support of
done community sporting teams to staff volunteering and flood
done clean-up efforts.
done • Significant donations to major charities such as Challenge
done Cancer, St Johns Ambulance (NZ) and the Myer
done Community Fund.
done • In 2022 Millennium began working with the Australian
done Network on Disability and their Independent Living
done program to employ people with disabilities to join our
done cleaning teams providing a daily organic waste collection
done services at seven Westfield centres around Australia.
done Focus on First Peoples
done Our vision for reconciliation is to achieve greater unity with,
done and equity and inclusion for Aboriginal and Torres Strait
done Islander peoples. Our Reconciliation Action Plan includes
done 56 key deliverables. Some of the key commitments from the
done Plan are:
done • Working to improve inclusion, employment and career
done pathway opportunities for Aboriginal and Torres Strait
done Islander peoples.
done • Increasing the social and economic inclusion of Aboriginal
done and Torres Strait Islander peoples through procurement
done activities.
done • Working with Codee Cleaning Services, an indigenousowned cleaning business in WA in which Millennium
done has a 49% interest, providing corporate support and
done administration services to Codee and pursuing business
done growth opportunities together. Our partnership with
done Codee provides a unique opportunity to support the
done development and growth of the Codee Cleaning business
done whilst providing meaningful employment, education, and
done economic opportunities for Australia’s First People.
done • Investigating opportunities, in partnership with Codee, to
done contribute to Closing the Gap outcomes.
done • Connecting with RAP organisations and other like-minded
done organisations to discuss how we can work together to
done advance reconciliation.

Company Overview

We are a trusted partner to businesses across Australia and New Zealand providing cleaning, security and integrated property services, making places and spaces better for people.
Values. Service
We care about the needs and expectations of our clients and the
community, and our people are driven to provide outstanding customer experiences.
With a team of more than 4,500+ we serve clients
across many sectors including:
• Retail
• Commercial
• Government
• Hospitality
• Industrial
• Education
Our team provides property services at approximately
700 client sites and clients choose integrated or
independent services to suit their needs.
We have offices in Melbourne, Sydney,
Brisbane, Adelaide, Perth, Canberra,
Auckland, and Christchurch.
We provide the assurance and peace of mind of working
with a publicly listed company (ASX:MIL) with a strong
commitment to corporate compliance and an unwavering
commitment to delivering tailored solutions and exceptional
customer experiences.

Locations

location_on

Unit unit 305 7
9 Irvine Place

Bella Vista NSW 2153
AU

phone_iphone

+61 414 799 388

domain

ABN 26620314892

send Send Email

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