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Level 2, 63-79 Parramatta Road
SILVERWATER NSW 2128
Australia
61 2 97376559
ABN 29100573966
Services
Security Officers: provision of fully trained, licensed and highly visible uniformed Security Officers who deliver the services in accordance with the clients requirements.
Concierge (Security or Premium Front of House) As ambassadors for our clients, concierge staff are immaculately presented and provide a friendly and welcoming environment. Understanding the role requirements and identifying the right type of person to perform the role is paramount when recruiting for concierge. Our dedicated HR team source candidates from outside of the security industry and provide specialist training in customer service or hospitality as well as guidance in developing a directory of local services or key stakeholder profiles.
Access Control: security officers ensure the integrity of controlled access points by denying entry of all unauthorised personnel. Key elements of the service include registering visitors, production of access and photo identification cards, conducting identification checks and searches. Comprehensive guidelines are followed for differing security threat levels.
Control Room Operation: security personnel monitor sitesecurity systems, building management systems and closed circuit television systems (CCTV). Security personnel complete specific training which includes the operation, monitoring and testing of alarm panels, security cameras, monitoring systems and communications.
Security Screening: the provision of highly skilled and exceptionally trained security screening personnel. Key applications include aviation screening, maritime screening, events, critical infrastructure sites (high security government buildings, financial institutions, courts and mining and resource sites).
Foot Patrols and Perimeter Security: internal and external roving patrols and inspections of the premises to identify any security threats, HSE risks and report damage, vandalism or equipment faults.
Loading Dock Management: The management of loading dock operations, including coordinating traffic and parking in the loading dock area and ensuring the integrity of building access point to and from the loading dock area.
Loss Prevention: the design and implementation of strategies to assist in minimising loss due to theft, reducing shrinkage and ultimately maximising client profit.
Fire Warden: security officers are regularly involved in the emergency response team either as Chief, Deputy or Area Fire Wardens and additional training or drills are completed following a strict schedule.
Emergency Response and Occupational First Aid Services: the provision of first response services, including Paramedics, Emergency Service Officers, Registered Nurses and rescue trained personnel.
Mine Protection: mine access control and emergency response services provided by professionally trained Mine Protection Officers (MPOs) and emergency response security personnel.
Event Management: provision of event personnel, emergency management, traffic and parking management, ticket and turnstile operations, crowd control officers, event planning and consultancy.
Personal Protection: VIP protection for specified staff, executives, visiting dignitaries and officials etc. provided by experienced and fully trained close personal protection operatives.
Risk Management Consulting: periodic security audits to ensure any security risks are identified. A tailored plan is developed encompassing a security risk program offering risk minimisation solutions.
Drug and Alcohol testing: provision of certified and trained Security Officers to complete alcohol and drug testing services that comply with both the Australian Standard and site procedures.
Vehicle Inspections: provision of trained Security Officers to ensure vehicles comply with site requirements and passengers have adequate PPE to enter the site. Vehicle inspections on exit are also provided for loss prevention.
Emergency Response and Paramedical Services (MSS Strategic Medical and Rescue): provision of fully qualified and trained paramedics, emergency response and rescue personnel to the mining, resources, maritime and critical infrastructure sectors.
Company Overview
With over 6,000 employees across the nation, our business is a leader in the Australian security, medical and rescue industries. With demonstrated and accredited safety and quality systems, we offer our clients the assurance of partnering with a reliable and professional service provider. With the acquisition in Southern Cross Protection (SXP) by our parent company, the MSS Security group of companies now incorporates mobile patrols, alarm monitoring and response services, and electronic security solutions.
We have unrivalled experience in managing service requirements across all market sectors and we offer a culture of training, development and continuous improvement.
