COVID-19 and how ICN can help

ICN is working with Australian governments at all levels in response to COVID-19. We recognise the importance of having a strong supply chain now more than ever to ensure that the community continues to receive key services and products.

We have developed a portal aimed at allowing suppliers to register their interest to provide key goods and services, and to allow us to identify gaps in supply chains and how we can assist in filling theses gaps.

This portal provides a mechanism to collate and address those needs, as well as linking suppliers with other forums that are seeking these capabilities, all in one place.

For more information go to the portal.

In brief:

  • Industry Capability Network (ICN) is working with Australian governments at all levels in the response to COVID-19
  • Our goal is to connect suppliers and manufacturers to where the need is greatest
  • ICN has provided a portal to collate and address major COVID-19 needs
  • ICN is identifying and highlighting supply chain gaps

COVID-19 Portal Results

The ICN COVID-19 portal was launched to help businesses keep the supply chain wheels turning. To date there has been over 600 expressions of interest submitted and over 12,900 page views.

See the results here.

For a quick overview see here.

We've made it easier to find and connect with suppliers

We’ve changed the way that our search results display into an interactive map which makes it easier to search for suppliers in your area.

Once you have found the relevant supplier you can use the messaging service* on ICN Gateway to connect.

You can send unlimited messages to other businesses that you might be interested in partnering with or subcontracting to.

*You need to have an ICN Gateway business profile to use this servicejoin now.

Protect the health and safety of your workers during COVID-19

ICN understands the significant challenges businesses are facing during the COVID-19 pandemic. It has raised the risk profile of every business still operating and managers want to ensure their workers are protected from the risk of contagion.

The ICN COVID-19 Response application provides software that can protect workers from the threat of the virus through a simple questionnaire that screens anyone that interacts with your business for symptoms of coronavirus.

This simple to use application is available FREE to all small businesses (50 employees or less), charity groups and not-for-profit organisations. For large businesses, costs are scaled depending on the workforce size and is offered at a significantly discounted rate.

This automates the screening process and allows for flags and alerts to be instantly sent back to a central web portal so management can isolate potentially infected individuals and minimise the risk of infection at job sites.

You can keep the wheels of your business turning while protecting your staff, visitors and contractors and mitigating the challenge that COVID-19 presents. Manual processes are time-consuming and inefficient, let the ICN COVID-19 Response application automate the process and give you the tools for a safe and productive workforce.

Found out more about ICN's COVID-19 Response App here, or email us at

Download the brochure.

What are your local ICNs doing?

In New South Wales

ICN NSW is working closely with NSW government, industry and industry associations to help identify and remediate supply chain gaps. In response to enquiries received through the ICN Gateway COVID-19 portal or, ICN NSW is seeking out suppliers who already do, or could, satisfy the requirements.

In the Northern Territory

ICN NT in support of initiatives by the Northern Territory Government and other industry bodies have established a portal to assist local businesses to engage with local suppliers. The portal will be used to connect local Territory businesses to opportunities of all sizes.

In Queensland

ICN Queensland has established a portal on ICN Gateway on behalf of QLD State Government to allow businesses who are able to supply to other businesses experiencing supply chain issues to register their details. When specific supply chain opportunities are identified that match your business’ capabilities based on your profile, we will send you an email to let you know that an expression of interest (EOI) has become available.

In South Australia

ICN SA and the SA Government are committed to working alongside local businesses disadvantaged by the impact of COVID-19. We will keep you informed with new information and support as it becomes available. In the meantime, please regularly visit for the most recent information on South Australia's response to the Coronavirus pandemic.

In Victoria

ICN Victoria is coordinating requests for, and offers of, assistance from both local industry and the Department of Jobs, Precincts and Regions (DJPR).

ICN Victoria is providing daily updates to the Department of Jobs, Precincts and Regions (DJPR) of businesses with, or who potentially have, the capability and/or the capacity to assist in manufacturing medical consumable items and equipment.

For more information please email We will also provide updates on our Linkedin page as they become available.

In Western Australia

ICNWA is working to identify existing WA manufacturing capabilities and seeking businesses with the capability and aspiration with transferable technologies in relation to the manufacture and supply of medical PPE and equipment. This will assist the immediate requirements for WA Health and support the WA Government plan for the State’s health equipment requirements in terms of local production and sourcing.

For more information please email

What are Australian Governments and other organisations doing?

  • The Australian Government Department of Industry, Science, Energy and Resources has released a Request for Information to obtain information in connection with gaining an understanding of Australian manufacturing of medical Personal Protective Equipment (PPE), closing 7 April 2020. More information is available on AusTender.
  • The Queensland Government is linking businesses in need with other Queensland businesses which may be able to supply the required products or services. More information here.
  • The Advanced Manufacturing Growth Centre (AMGC) has launched a portal for Australian manufacturing, component suppliers and skilled design, engineering and manufacturing experts to register their interest and core competencies in support of the national response to COVID-19.
  • For information on the regulation of medical devices (including personal protective equipment) please refer to the regulatory guidelines or contact the Therapeutic Goods Administration.
    Information regarding COVID-19 related exemptions for medical devices can be found here

And finally... don't forget - ICN can introduce you

Every day we receive enquiries from purchasers and project managers looking for local suppliers and service providers. ICN can help you from building your business profile, to connecting you to projects and strategising on how best to increase local content.

There’s an experienced team of industry specialists behind you. Call us on 1300 961 169 to speak to an Industry Adviser or email