Australian Defence Force (ADF) Next Generation Health Service



Contact Details


  Industry Capability Network
  (02) 9927 3100
  (02) 8920 1856
CONTACT EMAIL

  Locations: NSW Australia
  Project Value: To be announced
  Project Status: Commenced
  Project Owner MEDIBANK HEALTH SOLUTIONS PTY LIMITED

Project Details


The men and women of the Australian Defence Force (ADF) perform a unique role, in dangerous circumstances on behalf of our nation. The ADF takes its duty of care to service personnel very seriously and their health and wellbeing is a key Defence priority. Defence delivers the best holistic health care in Australia, ensuring ADF members have access to the highest quality, evidence based health and medical care – wherever they serve. 

In mid-2012, Joint Health Command (JHC) within Defence announced a ground breaking agreement with Medibank Health Solutions (MHS) to work in collaboration to deliver an improved national healthcare solution. Since then, Garrison Health Services (GHS) has delivered access to quality, comprehensive healthcare to ADF personnel throughout Australia.

JHC is committed to continuous improvement in the provision of health care and collaborates with government and private organisations to ensure Defence continues to meet the health and medical needs of ADF personnel.

JHC intends to procure a new health services delivery arrangement to continue to support the delivery of health services to the ADF via the Next Generation Health Services (NGHS) Project.


The Commonwealth’s proposed NGHS procurement schedule is shown below

  • Invitation to Register - closed 6 Oct 2017
  • Initial restricted Request For Proposal (RFP) - planned 15 Dec 2017

  • Commence Competitive Dialogue (CD) - planned 22 Jan to July 2018

  • Final RFP - planned 15 Aug 2018

  • Further CD activities - planned Aug to Nov 2018

  • Award NGHS contract - planned Dec 2018

With its commitment to JHC and the ADF, its successful delivery record on GHS, its commitment to the Australian Healthcare industry and its commitment to efficiency and continuous improvement in health service delivery, Medibank Health Solutions is seeking expressions of interest from suitably qualified organisations from throughout Australia to participate in its pursuit of the NGHS project.


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Work Packages


To submit an expression of interest, select the icon next to the work package scope you are interested in.

OPEN LISTINGS    AWARDED    CLOSED LISTINGS    OTHER
OPEN FOR EOI    INCOMPLETE EOI    EOI COMPLETED
STATUS       ▲ CONTRACT OPENS FULL
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Imaging and Radiology Services1 Dec 1720 Nov 19 
Outpatient Imaging and Radiology Services.
Suppliers that can provide co-ordinated, high quality and cost effective Imaging and Radiology Services that are in close proximity to Eligible Persons locality.
Imaging and Radiology Services are to be provided at the Supplier's premise, however, Medibank Health Solutions is open to innovative and alternate proposals for some locations
Suppliers will be required to provide
a. imaging and radiology services as described in the Medicare Benefits Schedule (MBS); and
b. non-MBS imaging and radiology services .
Suppliers will be required to manage the transmission of Health Information arising from the delivery of Imaging and Radiology Services, including the transmission of diagnostic quality images and reports to the referring JHC Facility or Health Practitioner.
Suppliers may be required to provide a mechanism for transmission of images and access to specialist radiologist advice and reporting on images collected by ADF radiographers during field or operational activities.
Non-Emergency Patient Transport 1 Dec 1720 Nov 19 
Suppliers that can provide non-emergency patient transport to/from routine external medical appointments or transfer to/from hospital admission.

MHS anticipates that, where these Services are provided externally, they will generally be provided at the Contractor's premises. However MHS is open to innovative and alternative proposals to meet the Commonwealth's requirements.
Paramedical Services1 Dec 1720 Nov 19 
Suppliers that can provide paramedical services in support of ADF aviation activities at fixed ADF airfield locations.
Primary Health Care Services in Rural and Remote Locations 1 Dec 1720 Nov 19 
Suppliers that can provide extended primary health care services to meet the needs of a geographically dispersed dependency at the locations listed below .
Suppliers that can provide co-ordinated, high quality and cost effective care in rural and remote locations including:
a. Katherine, Northern Territory
b. Woomera, South Australia
c. Pilbara Region, Western Australia
d. Far North Queensland
Medibank Health Solutions is open to innovative solutions for access to rural and remote health services.
Provide Overseas Health Care1 Dec 1720 Nov 19 
Suppliers that can administer the provision of overseas health care to Eligible Personnel, Defence APS members and their dependants on long term overseas postings.