Cushman & Wakefield, one of nine shortlisted participants in Base Services Transformation (BST) program is actively pursuing suppliers to register their interest and pre-qualify their companies to support both the Property and Asset Services (PAS) and the Living and Working Services packages.

Further information on the Base Service Transformation project can be found here:

Base Services Transformation Program | Business & Industry | Defence

About Cushman and Wakefield

We believe that 'life is what we make it'. That's why we make an impact with everything we do, all around the world.
Our purpose? To make an impact!

Want to know more? Please follow the link below:

About Us | Australia | Cushman & Wakefield (cushmanwakefield.com)

Defence receives a range of property, building, infrastructure and people services provided by a number of contractors across the Defence Estate nationally. The current Base Services contracts are due to expire in 2024 / 2025. The Base Services Transformation (BST) project is the procurement process to select Industry Partners to deliver the future Base Services contracts.

Future support services will be split between Property and Asset Services, comprising 'hard FM' activities and Living and Working Services comprising mainly ' soft FM services'.

In revising the service delivery model, Defence have highlighted several key objectives:

1. Flexibility and Scalability - industry participants will need to demonstrate how our service delivery approach and adapt to Defence's evolving needs and requirements.
2. Defence life like community life - providing modern and contemporary services and customer experiences consistent with what is broadly available to the community today, and in the future; and helping Defence Personnel and their families transition into and between Defence Sites
3. Digital Centricity - improving customer and supplier interaction by leveraging smarter systems to engage with Defence and industry partners; encourage digital service augmentation to enhance the quality, effectiveness and efficiency for both access to and the delivery of Base Services

Cushman & Wakefield are keen to engage and meet with existing and future Defence suppliers to understand how we can meet Defence's specific needs as well as understand how we can improve the delivery of services and support Defence capability.

We are looking for interest from capable and motivated suppliers to align with the following service lines:

Property and Asset Services

• Aerodrome Services
• Estate Upkeep (Integrated Facility Management Services)
• Land Management
• Training

Living and Working Services

• Cleaning
• Hospitality & Catering
• Housekeeping
• Laundry & Dry Cleaning
• Pest & Vermin
• Sport & Recreation
• Transport

Register to attend an industry briefing near you!

Perth

Date: 11th April 2024
Time: 10am-12pm WST
Register Here

Darwin
Date: 16th April 2024
Time: 9-11am ACST
Register Here

Townsville

Date: 19th April 2024
Time: 9-11am AEST
Register Here

Online
Date: 23rd April 2024
Platform: Microsoft Teams
Time: 1pm AEST
Register Here